Enabling effective, efficient and enjoyable experiences.

I am a Designer Leader, Product Strategist and Creative Catalyst who believes in the best experiences come from being respectful of the fact that time is finite by making sure people feel they get more out of interactions than the time they invest in them. More about me.

What I do

What I also do

Examples of my work

Salesforce

Experience Design Group

Initiation, organisational design and growth of EMEA-wide Experience Design Group.

Burberry

Social Business

Initiation, organisational design and growth of EMEA-wide Experience Design Group.

Ing

SME relationship building

Initiation, organisational design and growth of EMEA-wide Experience Design Group.

Shop Direct Group

Personalised shopping experience

Initiation, organisational design and growth of EMEA-wide Experience Design Group.

American Express

Next gen Customer Service

Initiation, organisational design and growth of EMEA-wide Experience Design Group.

Vivid Lime

Building a creative department

Initiation, organisational design and growth of EMEA-wide Experience Design Group.